Shipping Policy

Shipping Policy – SipStories

At SipStories, we are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping guidelines below:

All orders are typically processed and prepared for dispatch within 3- 4 working days after order confirmation.
Orders placed on weekends or public holidays will be processed on the next working day. - changes to "Orders placed on weekends or public holidays will be processed in the following week.

Estimated delivery timelines may vary depending on your location and courier availability:

Please note that delivery timelines are estimated and may vary during peak seasons, public holidays, or due to unforeseen courier delays.

Once your order has been shipped, tracking details will be shared via Email and/or SMS.
Customers can track their shipment in real time using the provided tracking link.

While we work with trusted courier partners to ensure timely delivery, SipStories is not liable for delays caused by:

Customers are responsible for providing accurate shipping information.
SipStories will not be responsible for orders delayed or returned due to incorrect or incomplete addresses.

Delivery services are subject to availability based on the courier partner’s serviceable areas.
Certain remote locations may require additional delivery time.

If your package arrives damaged or is marked as delivered but not received, please contact our support team within 48 hours of delivery notification for assistance.

For any shipping-related queries, feel free to contact our customer support team.